At Storm Claim, our public adjusters know how much homeowners depend on their insurance coverage when their property has sustained significant damage caused by hurricanes, broken pipes, hail stormswater, or fire.

Once the damage occurs, and the homeowner’s insurance claim has been filed, insurance companies have 90 days to decide regarding what is and is not covered, and 20 days after a decision to issue payment.

Here is what you need to know about your rights as a policyholder.

Homeowner Claim Bill of Rights Help Protect our Residents

Under Homeowner Claim Bill of Rights, consumers have numerous rights when it comes to their homeowner insurance claims.

They include timing constraints that help speed up homeowner recovery options, which state:

  • Insurance companies must send an acknowledgment of your insurance claim within 14 days after submittal.
  • After submitting a claim that includes a written request to the insurance company, the insurance company must advise you that your claim is covered in full, partially covered, denied, or a written statement advising that your claim is being investigated within 30 days after you have submitted a complete proof-of-loss statement.
  • Within 90 days, the policyholder should receive a full settlement of the claim, payment of the undisputed portion of the claim, or a denial of your claim.

If your claim is disputed, you may be eligible to participate in mediation to resolve the conflict, which will be facilitated by the Division of Consumer Services at the Department of Financial Services, and also have the right to pursue the maximum coverage available for your losses by partnering with a public adjuster who can properly evaluate your damages.

Contact Our Skilled Public Adjusters at Storm Claim Today for a Free Consultation

If you are receiving resistance from your insurance company in the form of delayed, undervalued, disputed, or denied claims, contact our skilled public adjusters today to schedule a free consultation and learn how we can produce solutions for your unique recovery needs by calling 844-967-8676, so you do not have to face the insurance company alone.


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